FULL TIME Aetna Customer Service Work From Home | Careermilard

Explore a new role with careermilard as a Aetna Customer Service Work From Home! We're looking for someone to start immediately in this Remote role. This position requires a strong skillset in relevant areas. The compensation for this role is Competitive salary.

Key Responsibilities

• Handle inbound and outbound calls to support members with their healthcare needs.
• Provide clear and concise information regarding benefits, claims, and plan details.
• Troubleshoot and resolve member concerns, ensuring a positive experience.
• Document interactions and follow up on issues as needed.
• Stay up to date on products, services, and processes to provide accurate information.
• Maintain confidentiality and comply with all healthcare privacy regulations.

To Succeed, You'll Need:

• High school diploma or equivalent required; associate?s or bachelor?s degree preferred.
• Previous customer service experience is a plus, especially in a call center or healthcare setting.
• Strong communication and problem-solving skills.
• Ability to work independently and manage time effectively.
• Basic computer proficiency and internet connection for remote work.
• Availability to work flexible shifts, including evenings and weekends as needed.
• Bilingual candidates are encouraged to apply.

Perks of Being on Our Team:

• Competitive salary and benefits package.
• Work-from-home flexibility.
• Medical, dental, and vision insurance.
• Paid time off and holidays.
• Career growth opportunities within the Aetna and CVS Health family.
• Access to ongoing training and development resources.