FULL TIME Customer Success Manager - Fluent Italian W/M/X

We are seeking a passionate Customer Success Manager -fluent Italian W/M/X! Based in Remote, this role is available for an immediate start. The role has a strong focus on Coordination. The compensation for this role is Competitive salary.

We are looking to someone soon as possible.

• The Media team at Veepee is a Business Unit organized as an in-house agency, offering brands a variety of advertising solutions. Supported by a young and dynamic team of sales professionals, marketers, project managers, creatives, and developers, Veepee|ad designs native solutions for branding, traffic generation, and customer acquisition.
• The Media Campaign Manager is responsible for overseeing the end-to-end production of campaigns:
• As the main point of contact for brands, they ensure an engaging media experience while adhering to Veepee|ad standards and B2B objectives.
• Working closely with creative and development teams, they supervise and deliver high-quality campaigns on schedule.
• In their role as facilitator and coordinator, they ensure that each cross-functional team fully understands the brand’s priorities and works in optimal conditions to perform at their best.
• This position is primarily dedicated to the italian market, but it also includes the opportunity to contribute to campaigns for other markets, such as Spain, Benelux, and Germany.

• Supervise and lead the end-to-end production process of campaigns, ensuring quality and timely delivery.
• Define the campaign strategy: select visuals, texts, and the structure of the minisite to optimize the user experience and brand satisfaction.
• Deliver the brief and support the creative teams: communicate objectives, challenges, and directions, then oversee and coordinate execution to ensure alignment with the strategy.
• Provide client support: handle briefings, asset collection, validation coordination, and adjustment follow-up to ensure client satisfaction.
• Analyze campaign results and deliver operation reports, offering relevant optimization suggestions to enhance future campaign performance.
• Manage cross-functional projects to contribute to continuous process improvement and optimize team productivity.

• Education: Bachelor’s or Master’s degree, with experience in a role that combines coordination and precision.
• Organized and methodical, able to handle multiple projects simultaneously in a fast-paced environment, while meeting deadlines.
• Proactive, capable of working independently and taking initiative.
• Creative and detail-oriented, with a strong interest in UX.
• Team player with demonstrated experience in collaborating with cross-functional teams.
• Excellent written and verbal communication skills to create impactful briefs and defend proposals with clients.
• Analytical skills to assess campaign performance and identify areas for improvement.
• Languages: Native Italian, fluent in English. Spanish is a plus.

• 👉 Flexible Hours
• 👉 Hybrid working : up to 2 days per week at home
• 👉Online language learning Platform 
• 👉Dynamic and creative environment within international teams 

• HR Interview
• Manager Interview