PartsBase Inc. has an opening for a dedicated PB Asia International Customer Success Manager! This Remote position offers an immediate start for the right candidate. The role has a strong focus on 2+ years in sales/account management. The compensation for this role is $60k - $80k per Year.

Company Overview:

PartsBase Inc. is the world's largest online Aviation Marketplace and Community. Our global community is comprised of over 7,600 companies accessing our technology in over 217 countries & territories. We work with some of the biggest brands in aviation including Delta, Northrop Gruman, AvAir, Heico, Chevron, Air France Industries, and Air Australia.

PartsBase offers a FULLY remote environment where one can work at the forefront of where the aviation business meets technology. Imagine getting to work with peers worldwide, implementing business technology projects that challenge the boundaries.

Life at PartsBase:

One of the top benefits of working at PartsBase is the culture. We are a TEAM-focused organization, and everyone celebrates each other's successes. Our inclusive culture welcomes all employees and values their unique contributions to our success. Our clients tell us time and time again that our people set us apart from the competition. We naturally strive to hire the very best talent. The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Opportunity Overview

Your main responsibility will be to cultivate and develop relationships with current

PartsBase members. You’ll use a consultative sales approach to build rapport and

discuss client’s needs, and explain how our platform will benefit them. You will manage

the annual renewal of current member contracts, and proactively create upsell/ crosssell opportunities of ancillary products and new PartsBase initiatives. We have a

comprehensive training program that will cover all of this and can transform you into a

PartsBase subject matter expert!

What You’ll Do

• Develop and maintain strong relationships with key decision makers and

stakeholders with PartsBase’s international market.

• Work closely with key contacts within the customer’s organization to identify

growth opportunities and expand the scope of services provided to

customers, emphasizing a scaled program approach.

• Create impactful customer connections through insights and education via

demos and presentations.

• Monitor customer satisfaction levels, proactively identify issues, and work to

resolve them in a timely and efficient manner.

• Develop and implement strategies to control client churn and maximize

retention rates.

What You Have

• 2+ years’ experience in sales and account management in a B2B SaaS

environment

• Excellent verbal and written communications skills

• Strong negotiation skills and ability to handle rejection

• Ability to be assertive and persuasive without being aggressive

• Strong problem-solving skills and the ability to think on your feet

• Strong organizational and multi-tasking abilities

• Persistence, resilience, and a results-driven mindset

• Active listening skills

• Ability to learn, reason and adapt quickly

• Quota carrying inside sales/business development experience

• Ability to work independently and as part of a collaborative team

• Written and spoken fluency in English; Arabic preferred

• Proficient in Microsoft Office Suite, Zoom, Oro (or similar CRM)

Who You Are

• Energetic

• Adaptable to fast paced environment

• Data/metric and goal driven

• Coachable

• Detailed oriented

• Strong negotiator and communicator

• Detail oriented

Benefits

Why Join Us? Benefits & Perks

• Medical, Vision, and Dental insurance

• Supplemental Insurance

• Paid Holidays

• Medical Leave

• Paid Time Off

• 401