Join Roster As A FULL TIME 34825430948 - Customer & Partner
An exciting opportunity: 34825430948 - Customer & Partner Support Representative! We're looking for someone to start immediately in this Remote role. You'll leverage your skills in Excellent communication skills to succeed. The compensation for this role is Competitive salary.
Position : Customer and Partner Support Representative
Work Hours : M-F, CET
Job type : Full-Time
About the Company:
The company works with top experience providers in Sweden to offer a diverse selection of unforgettable activities. From thrilling adventures to relaxing retreats, it curates exceptional experiences that make perfect gifts or personal getaways. Committed to making extraordinary moments accessible to all, the company prioritizes outstanding service and lasting memories.
Role Overview:
We are looking for Customer & Partner Support Representatives to assist both customers and experience providers with inquiries, issues, and general support needs. Whether you're an experienced professional or a fresher, if you have excellent communication skills and a passion for customer service, we want to hear from you!
Key Responsibilities:
Primary Accountabilities:
- Provide support to customers and partners via email, chat, and phone.
- Assist experience providers with onboarding, troubleshooting, and operational questions.
- Handle customer inquiries, complaints, and refund/exchange requests professionally.
- Work closely with internal teams to resolve support tickets efficiently.
- Strong written and verbal communication skills.
- Fluency in Danish and/or other European languages is a plus but not mandatory.
- At least 2 years Prior experience in customer support or partner management.
- Ability to multitask and handle a high volume of inquiries in a professional manner.
