Distributed We're Recruiting Spanish Speaking Customer Support At

We are seeking a passionate Spanish Speaking Customer Support! We're looking for someone to start immediately in this Remote role. Key to this role is your expertise in Fluency in Spanish and English. The compensation for this role is Competitive salary.

Patrique Mercier Recruitment FR is focused on connecting talented individuals with exceptional career opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for the Banking Industry, offering a remote position based in Greece. This role is ideal for those who have a passion for finance, customer service, and who enjoy assisting clients with their banking needs in Spanish.

Responsibilities

• Provide outstanding customer support to Spanish-speaking clients regarding banking products and services through phone, email, and chat.
• Assist customers with queries related to account management, transactions, and financial products.
• Effectively resolve customer complaints and issues to ensure high levels of satisfaction.
• Maintain accurate records of all customer interactions and follow-up on outstanding queries.
• Collaborate with internal teams to address complex financial queries and enhance service delivery.
• Educate customers about banking processes, new offerings, and security protocols.
• Gather and relay customer feedback to support continuous service improvement initiatives.

• Fluency in Spanish and English, both written and spoken.
• Previous experience in customer support or service, preferably in the banking or financial services industry.
• Strong communication and interpersonal skills, with an ability to handle sensitive issues professionally.
• Detail-oriented with strong organizational and time-management skills.
• Proficient in using CRM software and standard office applications.
• A proactive approach to problem-solving and customer assistance.
• Willingness to work flexible hours, including evenings and weekends if necessary.

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks