Apply Now Patrique Mercier Recruitment JP Czech Speaking Customer
Now hiring at Patrique Mercier Recruitment JP for a Czech Speaking Customer Service - Remote! An immediate start is available for this Remote-based position. A background in Fluency in Czech and proficiency in English will be highly beneficial. The compensation for this role is $30k - $45k per Year.
Join Patrique Mercier Recruitment JP as a Czech-speaking customer service representative and embrace the opportunity to work remotely from the beautiful landscapes of Greece! This role allows you to provide exceptional support to Czech-speaking clients while enjoying the flexibility of a remote work environment. In this position, you will assist customers with their inquiries, troubleshoot issues, and ensure they receive the top-notch service they expect. If you have a passion for customer care and are eager to work with a dynamic team in the tech industry, we would love to hear from you!
Responsibilities
- Provide outstanding customer support to Czech-speaking clients through various channels including phone, email, and chat.
- Address customer inquiries and resolve issues efficiently to ensure satisfaction.
- Utilize your knowledge of the company’s products and services to assist customers effectively.
- Document customer interactions accurately in the company's CRM system.
- Collaborate with your team to enhance service quality and share best practices.
- Participate in training sessions to stay updated on new products and services.
- Provide feedback and suggestions for improving customer service processes.
- Fluent in Czech, both written and spoken; proficiency in English is required.
- Strong communication and interpersonal skills with a customer-centric approach.
- Ability to work independently and maintain productivity in a remote setting.
- Excellent problem-solving skills and attention to detail.
- Previous experience in customer service is preferred.
- Familiarity with CRM systems and customer service tools is a plus.
- A positive attitude, flexibility, and a willingness to adapt to new environments.
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth & development opportunities.
- Competitive performance bonuses.
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program: Bring your friends and receive great bonuses!
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
