FULL TIME Dutch Speaking Customer Experience Associate - Remote
We are seeking a passionate Dutch Speaking Customer Experience Associate - Remote! This Remote position offers an immediate start for the right candidate. The role has a strong focus on Fluency in Dutch (verbal and written). This position comes with a salary of Competitive salary.
Patrique Mercier Recruitment is a prominent agency committed to connecting talented professionals with exciting job opportunities in Greece. We are currently seeking a Dutch Speaking Customer Experience Associate to join our remote team. In this critical role, you will be responsible for providing exceptional customer support to our Dutch-speaking clients. Your fluency in Dutch will enable you to assist customers with their inquiries, resolve issues, and ensure a seamless customer experience. If you are passionate about delivering high-quality service and enjoy the flexibility of remote work, we would love to hear from you!
Responsibilities
- Deliver outstanding customer service through multiple channels, including phone, email, and chat.
- Respond promptly to customer inquiries, ensuring accurate and helpful responses.
- Effectively address and resolve customer complaints and issues.
- Assist customers in understanding products and troubleshooting challenges.
- Maintain detailed documentation of customer interactions for quality assurance.
- Collaborate with team members to share insights and enhance the overall customer experience.
- Stay informed about product updates and industry trends to better assist customers.
- Fluency in Dutch (both verbal and written) is essential.
- Excellent communication and interpersonal skills.
- Prior experience in customer service or a related field is preferred.
- Strong analytical and problem-solving abilities.
- Ability to work independently and effectively in a remote setting.
- Familiarity with high-quality consumer products is advantageous.
- Proficient in using customer relationship management (CRM) systems and digital communication tools.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
