Your Next Career: FULL TIME German Speaking Customer Service At
Looking for a skilled German Speaking Customer Service! An immediate start is available for this Remote-based position. The role has a strong focus on Fluency in German. A salary of Competitive salary is offered.
Patrique Mercier Recruitment is a premier agency dedicated to connecting talented individuals with outstanding job opportunities in Greece. We are thrilled to announce a vacancy for a German Speaking Customer Service representative for Luxury Cars, offering a remote position based in Greece. This remarkable opportunity is ideal for those who have a passion for the automotive industry and a commitment to delivering top-notch customer service. In this role, you will assist German-speaking customers by addressing inquiries, providing support regarding luxury car features and services, and ensuring a seamless customer experience. Your fluency in German will be vital in building rapport and trust with our discerning clientele. If you are excited about the prospect of representing an elite automotive brand while working remotely, we would love to see your application!
Responsibilities
- Provide exceptional customer service through various channels, including phone, email, and chat in German.
- Assist customers with inquiries regarding luxury car models, features, and services.
- Efficiently resolve customer complaints and address any issues with professionalism.
- Offer detailed guidance on vehicle customization options and maintenance.
- Maintain accurate records of customer interactions and feedback.
- Work collaboratively with team members to enhance service delivery and customer satisfaction.
- Fluency in German (both spoken and written) is essential.
- Outstanding communication and interpersonal skills.
- Previous experience in customer service, particularly in the automotive or luxury sector, is an advantage.
- Strong problem-solving skills with a focus on exceeding customer expectations.
- Ability to work independently in a remote setup while maintaining productivity.
- Passion for luxury cars and knowledge of automotive products is highly desirable.
- Proficient in using digital tools and customer relationship management systems.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Transportation Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
