FULL TIME Danish Speaking Customer Service - Athens , Greece
Join our dynamic team at The House Of Mercier as a Danish Speaking Customer Service - Athens, Greece! We're looking for someone to start immediately in this Remote role. The role has a strong focus on Fluency in Danish and English. The compensation for this role is $30k - $50k per Year.
The House of Mercier is pleased to announce an opening for a Danish Speaking Customer Service Representative based in Athens, Greece. In this essential role, you will be responsible for delivering exceptional customer support to our Danish-speaking clients. You will handle inquiries related to our products and services, provide assistance in resolving issues, and ensure a positive overall experience for our customers. If you are passionate about customer service and enjoy working in a dynamic environment, we invite you to join our team!
Responsibilities
In this role, you will:
- Offer high-quality customer service to Danish-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries about products, order status, and service-related issues.
- Effectively resolve customer complaints and issues promptly and professionally.
- Maintain accurate documentation of all customer interactions and follow up on unresolved issues.
- Collaborate with internal teams to ensure effective resolution of customer inquiries.
- Stay informed about company products, features, and industry trends to provide informed assistance.
- Work towards achieving individual and team performance targets related to customer satisfaction.
- Fluency in Danish and English, both written and spoken.
- Prior experience in customer service is preferred.
- Strong verbal and written communication skills.
- Problem-solving abilities and a customer-oriented mindset.
- Familiarity with customer service software and CRM systems is a plus.
- Attention to detail and strong organizational skills.
- Ability to work independently in a remote and office environment.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Good monthly Salary
- 2 Extra Salaries Per Year
- And More....
