Spanish Speaking Customer Service ( FULL TIME ) At Online Travel

Full-Time Work From Home
Online Travel Agency - Remote is looking for a talented Spanish Speaking Customer Service! This Remote position offers an immediate start for the right candidate....

Online Travel Agency - Remote is looking for a talented Spanish Speaking Customer Service! This Remote position offers an immediate start for the right candidate. The role has a strong focus on Fluency in Spanish and English. The compensation for this role is Competitive salary.

Patrique Mercier Recruitment FR is thrilled to offer a remote position for a Spanish Speaking Customer Service Representative for a dynamic Online Travel Agency. This role allows you to work from the comfort of your home in Greece while assisting travelers in planning and booking their perfect trips around the world.


Responsibilities

In this role, you will:

  • Deliver outstanding customer service to Spanish-speaking clients via phone, email, and chat.
  • Assist customers with travel inquiries, bookings, itinerary changes, and ensure they have a seamless experience.
  • Provide support with issues related to cancellations, refunds, and travel policies.
  • Handle customer complaints with patience and professionalism, seeking effective resolutions.
  • Keep up to date with the latest travel trends and company offerings to provide informed recommendations.
  • Document all customer interactions accurately and maintain comprehensive service records.
  • Collaborate with team members to improve customer service processes and enhance overall customer satisfaction.
  • Fluency in Spanish and English, both written and spoken.
  • Experience in customer service, preferably in the travel industry or online services.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a proactive approach to addressing customer needs.
  • Familiarity with online booking systems and customer service software.
  • Detail-oriented with strong organizational and multitasking skills.
  • A passion for travel and helping others plan their journeys.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Back to All Jobs