Greece - Fully Paid Relocation Invites Applications For FULL TIME

Your next career move starts here: French Speaking Customer Support Specialist! We're looking for someone to start immediately in this Remote role. Key to this role is your expertise in Fluency in French and English. We offer a Competitive salary.

Mercier Consultancy is thrilled to announce an opening for a French Speaking Customer Support Specialist based in Greece, with fully paid relocation for the right candidate. In this role, you will be instrumental in providing exceptional support to our French-speaking clients, addressing their inquiries and ensuring their satisfaction with our products and services. Your love for helping others, combined with your French language skills, will make you a crucial part of our customer support team. If you're ready for a new adventure and a fulfilling career, we encourage you to apply!

Responsibilities

In this role, you will:

• Assist French-speaking customers via phone, email, and chat to resolve their inquiries and issues.
• Provide detailed information about our products and services to enhance customer understanding.
• Troubleshoot issues and escalate as necessary while ensuring a positive customer experience.
• Maintain accurate records of customer interactions and follow up on requests as needed.
• Collaborate with colleagues to identify trends and potential improvements in service delivery.
• Gather feedback from customers to help shape future service improvements.
• Stay informed about product updates to provide timely and relevant information to customers.

• Fluency in French and English, with excellent written and verbal communication skills.
• Previous experience in customer service or support roles is highly desirable.
• Strong interpersonal skills, capable of establishing rapport with customers.
• Effective problem-solving abilities and a customer-centric approach.
• Experience with customer support tools and technology is a plus.
• Ability to work well in a team and independently in a remote setting.
• A positive attitude, patience, and enthusiasm for customer service.
• Willingness to move to Greece and adapt to a new culture.
• Have a valid EU passport.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And 2 Weeks Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...